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Shipping and Return
Can I Get My Electric Bike Delivered Anywhere in the US?
Yes, we currently provide delivery throughout the entire Lower 48. In the North East, deliveries typically take 24h – 72h, and in the rest of the U.S., we can deliver within 7 – 10 business days
How Does Future EV Ship My New Electric Bike?
We have different delivery partners depending on your location. Our aim is to always choose the partner that can deliver your ebike as quickly as possible without putting your ebike at risk. After the shipping company collects your ebike at our workshop they will send you an email or SMS with a delivery schedule.
Where Is My Order?
After you confirm your order, our experts check your electric bike and get it ready for shipping by the next business day. You’ll be notified about the delivery process and receive a tracking number from our delivery partner for updates. If you face issues, reach out via email.
Can I Change or Cancel My Order ?
Order changes/cancellations before 10AM next business day are free. After 10AM, treated as return with fee. Reach us via email.
How Do I Ship My Electric Bike Back to Future EV ?
Kindly reach out via email and our team will promptly arrange the return process for you.